Frequently Asked Questions

Everything you need to know about your RONNING experience.

What is your shipping policy?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery times varying between 3 to 7 business days depending on your location.

How do I return or exchange an item?

We accept returns within 14 days of receipt. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start the process.

Where are RONNING garments produced?

We pride ourselves on ethical manufacturing. Most of our collection is produced in high-quality factories across Portugal and the UK to ensure premium craftsmanship.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How should I care for my RONNING pieces?

To maintain the longevity of our fabrics, we recommend washing at 30 degrees Celsius and hanging to dry. Specific care instructions can be found on the internal label of each garment.

Do you restock sold-out items?

We produce in limited quantities to reduce waste. While some core essentials are restocked, most seasonal pieces are limited edition and will not return once sold out.